To preserve your rights as a telecommunications service user, please peruse the below documents: - Users' rights and responsibilities - Regulations on the Protection of Rights of ICT Services' Users and the Terms of ICT Service Provision- Telecommunications Act- Telecommunications Bylaws- Terms of Service of (Mobile Telecommunication Services), (Fixed Telecommunication Service Providers), (Data and Internet Service Providers) The above documents are considered a reference to the relationship between the service provider and the user. For more information, please contact Customer Care Center on 959.